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F A Q s

Any questions? We’re here to help…

Here at Midifex we believe that the Lujin offers the best features and peformance . Sound too good to be true? Don’t worry, we’ve got all the answers to your frequently asked questions.

  • What would you use the Lujin for
    The Lujin connects to your computer and is great for adding automation to your tracks in a DAW (Digital Audio Workstation). You can use its faders, knobs, and buttons to control MIDI CC data, which gets recorded directly into your DAW. This automation adds new expression, dynamics, and movement to your music, bringing your compositions to life.
  • Does the Lujin require additional software to be installed
    The Lujin is a plug-and-play USB MIDI device. No software or drivers are needed for Windows or Mac, and no software is required to program settings or controller values. All presets and settings are stored on the device.
  • What are the dimensions of the Lujin?
  • What devices can the Lujin connect to
    The Lujin is a plug-and-play for Windows, Mac, or even an iPad! Just connect it with the provided USB cable, and you’re all set. It also has a 5-pin MIDI DIN socket, so you can connect and control hardware like synthesizers, sequencers, or drum machines.
  • How do the faders feel
    The faders are 100mm long and feel smooth to use. They’re firm enough for precise control but still spaced well, making it easy to move them individually or together.
  • How do the LED on the faders play back automation
    As you move a fader, the orange LEDs light up to match its position. When you record automation in your DAW, the LEDs can play back that automation, giving you a visual feel for the expression and dynamics you’ve added. To set this up, just set the MIDI “output” of a track in your DAW to the Lujin so it can display the automation as it plays back. Most DAWs support setting MIDI output directly, including Reaper, LUNA, and Ableton. In Logic Pro, this is limited but can be done using the Logic Environment window.
  • What are the default CC number mappings
    Right out of the box, the Lujin is ready to use! It comes with a default preset (Bank 1) with standard Control Change (CC) values, common for many VST and virtual instruments. This preset Bank is set to MIDI channel 1.
  • How do I program the CC values for the faders and knobs
    For Faders and Knobs ​ Short-press the Program button on the back of the Lujin The values on the screen will flash Adjust faders or knobs to the desired CC values as shown on the screen Press Program again to exit For Push Buttons While in Program mode, double-press the Program button (short-press twice) The values on the screen will flash slowly, indicating button programming mode Rotate Knobs to set CC values for each push button​​ Press Program to exit ​​​​​​​​​​​​​​​​ All changes are retained until the device is powered off. Changes can be permanently saved to Preset Banks. ​
  • How many Preset Banks can be saved
    The Lujin can store up to 16 custom preset banks, each with unique CC values and the MIDI channel is also stored per preset. For example: ​ Bank 1: Configured for your DAW Bank 2: Set for a specific VST Bank 3: Mapped to a hardware synth via MIDI DIN port on MIDI Channel 10 Saving a Preset Bank Adjust faders, knobs, buttons, and MIDI channel as desired Press and hold the Program button until C, P, S appears Use the middle fader to select a bank (1-16) Press the Save (bottom button). The screen will show "Saved" ​ Loading a Preset Bank Press and hold the Program button until C, P, S appears Use the middle fader to select the bank you want to load Press the Load (top button). The screen will show "Loaded"
  • What device settings are available on the Lujin
    In Device Settings, you can choose the MIDI Channel and Preset Bank. You can also set the idle timeout, which triggers the screen saver for the Lujin’s lights when it’s not in use. Settings ​ Press and hold the Program button on the back of the Lujin The screens will flash C, P, S, showing you're in Settings Mode C = MIDI Channel. Move the left fader to set P = Preset Bank (Lujin stores up to 16 banks). Adjust with the middle fader S = Screen Saver Timer. Adjust with the right fader to set the idle time (0 disables it)
  • What does the 12 month Warranty cover?
    We’re grateful that you’ve chosen to use our products and we warrant that our products will be free from defects in materials and/or workmanship for 1 year from the date of purchase*. Warranty Repairs If you need to return a product for repair, please contact us first to obtain a Return Authorization (RA) number. For your own protection, as well as ours, please do not return any product to us without an RA number. Instruments sent without an RA number may be refused and returned at the owner’s expense. To issue an RA number, we need: your name your return address your phone number your product’s serial number your product’s date and location of purchase When you return a product for repair please pack it in its original packaging—providing that the original packaging is still in good condition. Midifex is not responsible for damage resulting from shipping a product with insufficient packaging. The buyer is responsible for the freight charge to return the product. We will inspect the unit and either repair or replace at our discretion. We will then ship the repaired or replaced unit back to you at our cost. * – This warranty gives you specific legal rights that vary from country to country. Other than as permitted by law, Sequential does not exclude, limit or suspend other rights you may have, including any rights under consumer protection laws that cannot be lawfully changed or excluded. For a full understanding of your rights, you should consult the laws of your country, province or state.
  • What is your Refund Policy
    Please click on the button to review the full Refund Policy
  • What is your Privacy Policy
    Please click the link below to access our full Privacy Policy
  • There are no lights on the Lujin
    The Lujin requires power via USB. A direct connection to your computer or a powered USB hub will ensure the device gets the power it requires to operate. Also try a different USB cord in case the cord is damaged
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